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Oakwood Residence Hangzhou - Close To Westlake And Yellow Dragon Stadium, Hangzhou

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From101US$ /night
Check-in
21Apr2025Select date
Check-out
22Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

28 Jiaogong Road, Hangzhou, China, 310007

Oakwood Residence Hangzhou is a 4.5-star luxury aparthotel featuring 155 accommodations with kitchens and convenient access to local attractions. Amenities include an indoor pool, fitness center, and a range of dining options within the EAC Commercial Center.

Rooms & Amenities

The Oakwood Residence Hangzhou apartments offer modern comforts, including free WiFi, an LCD TV with digital channels, and well-equipped kitchens with a refrigerator, stovetop, and microwave. Guests can enjoy serene surroundings, creating a refreshing downtime experience away from the city bustle.

Dining Options

Dining options at the hotel include Oakleaf Restaurant, which serves a tantalizing menu of Western and Asian specialties, and the Oak Bar offering a selection of craft beers and bourbons. Guests can also take advantage of room service.

Leisure & Business

Recreational facilities include an indoor pool, fitness center, hot tub, and sauna. The hotel also features a business center and three meeting rooms for professional needs, alongside concierge services.

Location & Transportation

Oakwood Residence Hangzhou is within close proximity to significant sites such as West Lake, Lingyin Temple, and the World Trade Exhibition Center. The hotel is connected to public transport, with the Xianing Bridge subway station 20 minutes away on foot.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Executive One-Bedroom Suite
Max:
2 persons
70 m² 
Bed options:
2 Single beds
City view
Shower
Coffee machine
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Executive One-Bedroom King Suite
Max:
2 persons
70 m² 
Bed options:
1 King Size Bed
City view
Shower
Coffee machine
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Executive Studio
Max:
2 persons
50 m² 
Bed options:
1 King Size Bed
City view
Shower
Coffee machine
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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center
Hangzhou4600 ft
Airports
Hangzhou Xiaoshan International (HGH) 20.6 mi
Train
Hangzhou Railway Station 3.6 mi
Metro stations
Xueyuan Road4000 ft
Shentangqiao4300 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Free Wi-Fi in public areas
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • Pets allowed
  • 24-hour security
  • Elevator
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center

Guest Parking

  • Electric kettle
  • Cookware/ Kitchen utensils

Services

  • Room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area

Business

  • Business center

Children

  • Cribs

Spa & Leisure

  • Indoor swimming pool
  • Sauna

Room features

  • Air conditioning
  • Heating
  • Sitting area
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Washing machine
  • Free toiletries

Self-catering

  • Electric kettle
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

28 Jiaogong Road, Hangzhou, China, 310007
Map view
28 Jiaogong Road, Hangzhou, China, 310007
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Reviews and Ratings

Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
Clean and spacious rooms
Friendly staff
Limited dining options
Location far from attractions
8.2/10
Great
Rooms
8.6
Location
6.9
Service
7.5
Dining
7.4
Guest reviews
8.2/10
based on 20 reviews
8.7
8.7/10 based on 142 reviews
William
United States of America, January  2025
9.4/10

I had a pleasant stay at the hotel, which offered spacious and clean rooms, making it feel more like a high-end apartment than a generic hotel. The buffet breakfast was a highlight, with various options catering to different tastes. However, the location was a bit far from West Lake, and while the service was generally helpful, it didn’t quite meet my expectations. Overall, it was a good value for longer stays if location isn’t a priority.

Rooms
9.0
The rooms were spacious and clean, feeling more like a high-level apartment than a typical hotel.
Service
7.0
The service was generally helpful and friendly, but it occasionally lacked polish compared to what I’d expect.
Location
6.0
The location was okay—it's a long walk to West Lake or a short taxi ride, but it’s close to a modern shopping complex.
Dining
9.0
The breakfast buffet was wonderful, offering a variety of options suitable for both Chinese and Western tastes.
Facilities
8.0
The hotel had good facilities, including a clean and well-maintained pool area.
Thomas
United States of America, January  2025
7.2/10

I had a mixed experience at the hotel. On the plus side, the rooms were spacious with complete kitchen utensils, and the value for money was decent. The staff was friendly and willing to help, but I faced some issues due to unclear communication and limited supplies like washing powder. The location was convenient, situated in a modern shopping complex with plenty of nearby restaurants, yet it was a bit far from the Metro station.

Rooms
7.0
The two-bedroom apartment was very spacious, but the lighting was not great, making it feel a bit dim.
Service
6.0
The staff were friendly and helpful, but sometimes they were unclear about requests and were a bit stingy with supplies.
Location
8.0
It's in a very modern shopping complex and has plenty of nearby restaurants, though a bit far from the Metro station.
Dining
8.0
The dining options were good, especially for breakfast, offering a nice range of Asian and Western cuisine.
Facilities
7.0
The facilities were decent, with a complete kitchen in the room which added value to my stay.
Edith
United States of America, January  2025
8.2/10

The hotel offers spacious and clean apartments that are comfortable and well-equipped, which is great for both short and long stays. While the staff is friendly and goes out of their way to help, I had some issues with getting complete information and printing my bill. The location is decent, close to shopping and eateries, but not the best for visiting the main attractions. Overall, it’s a good value for money, but with a few quirks.

Rooms
9.0
The apartments were really spacious and clean, with all the necessary amenities, including a full kitchen and a washing machine. The large windows provided nice city views, and the bedding was top-notch.
Service
7.0
The staff was friendly, but I did face some issues with the information provided at the front desk and had trouble printing out my bill. However, they were accommodating in trying to solve any issues I had.
Location
7.0
The hotel is conveniently located near shopping and eateries, making it easy to grab a bite or shop. However, it's a bit far from the main attractions like West Lake.
Dining
8.0
During my stay, I enjoyed a variety of both Western and Eastern food options, all with good service. The dining experience was quite enjoyable overall.
Facilities
7.0
The hotel had good facilities that complemented the stay, but nothing stood out as extraordinary.
Walter
United States of America, January  2025
8.8/10

The hotel has a fantastic location in a modern shopping complex, making it convenient for dining and shopping. The rooms are spacious, clean, and very modern, which I really appreciated. However, the service could use some improvement as staff seemed overwhelmed at times. Overall, it's a solid value for money but be prepared for a quieter environment on weekends.

Rooms
9.0
The rooms were spacious, clean, and well-organized, which made for a very comfortable stay.
Service
7.0
While the staff was polite and helpful, they struggled a bit with managing multiple tasks at once.
Location
8.0
The hotel is located within a very modern shopping complex, which is great for both shopping and dining, though it's a bit far from the Metro station.
Dining
8.0
The dining options were really good, with a nice variety that welcomed both local and Western tastes.
Facilities
8.0
The facilities were great and really met my needs, but I didn’t get a chance to check out everything available.
Dorothy
United States of America, December  2024
8.4/10

I had a pleasant stay at the hotel, enjoying clean and comfortable suites with great city views. The location is convenient for both business and leisure activities, although it felt a bit far from the main attractions. The staff was helpful and professional, but there were a couple of minor hiccups with service. Overall, it is a good value for money with spacious accommodations and decent amenities.

Rooms
9.0
The rooms were clean, comfy, and fully equipped with a kitchen and a nice living area. I truly loved the large windows offering beautiful city views and the top-quality bedding made my stay very pleasant.
Service
8.0
The service was professional and the staff was quite helpful whenever I needed anything. They attended to my requests promptly, which added to the comfort of my stay.
Location
7.0
The hotel is in a good spot for both business and leisure, with convenient access to restaurants and shops, but it’s a bit far from West Lake, which is a main attraction in Hangzhou.
Dining
8.0
I enjoyed the dining options, which included both Western and Eastern choices. The food was quite good, and the service was friendly during breakfast.
Facilities
7.0
The hotel offered good facilities including a business center, which I found quite useful during my stay.
Charles
United States of America, December  2024
9.6/10

I had a wonderful stay at this hotel which is located a bit far from the metro station but offers a fantastic experience overall. The rooms were spacious, clean, and very comfortable, making it a great place to unwind after a long day. The service was professional and helpful, going above and beyond to accommodate my needs. However, the dining options could use some more variety, especially if you're looking for international cuisine. Overall, this place offers great value for money, especially for those planning a longer stay.

Rooms
9.0
The rooms were spacious and comfortable, equipped with everything I needed including a fully equipped kitchen and a relaxing area.
Service
9.0
The staff was very professional and went above and beyond to solve any issues I had, which was especially helpful being in a foreign country.
Location
7.0
The location is decent, about 2 km from the West Lake, which is a bit far from the metro but still accessible.
Dining
6.0
While the dining options were decent, they seemed heavily geared towards Chinese cuisine and could benefit from a few more Western options.
Facilities
8.0
The hotel had excellent facilities that made my stay comfortable, including a well-maintained environment.
Frank
United States of America, December  2024
8.2/10

My stay at the hotel was quite pleasant overall. The rooms were incredibly spacious and felt like a luxurious apartment, which was a nice surprise. The staff was very helpful, especially with arranging tickets and local guidance. However, I did find the dining options to be a bit limited in variety, especially for international tastes. The location was decent, although getting a cab was a bit tricky at times.

Rooms
10.0
The rooms were very spacious and felt more like a high-end apartment than a typical hotel room. It was equipped with everything I could possibly need.
Service
9.0
The staff was eager to help with everything from tickets to language support, making my stay much smoother.
Location
7.0
The hotel is situated in a modern shopping complex, which is convenient, though getting a cab can be a bit of a hassle.
Dining
6.0
While the dining was overall good, I felt it could use more variety for international guests.
Facilities
8.0
The provided amenities were great and very modern, contributing to a comfortable stay.
Julie
United States of America, December  2024
7.8/10

Overall, my stay at this hotel was quite pleasant. The rooms were spacious and clean, making it feel like a cozy home away from home. The staff was friendly and helpful, though there were some hiccups with the service quality. The location is decent but a bit far from the main attractions. I really enjoyed the breakfast options, which were varied and delicious. For the price, it felt like good value for money, especially with the amenities provided.

Rooms
9.0
The rooms were spacious, clean, and had everything I needed, including a comfortable king-size bed and a fully equipped kitchen. It felt more like a service apartment than a typical hotel.
Service
7.0
The staff was mostly friendly and quick to respond to my emails, though I did have a couple of issues with not getting complete information during my requests.
Location
6.0
The location was okay, situated about 2 km from West Lake, which is one of the main attractions. It was quieter and more like a developing business area.
Dining
9.0
I really enjoyed the breakfast buffet, which offered a wide selection of both Chinese and Western dishes, making my mornings delicious.
Facilities
8.0
The facilities were good and well-kept, contributing to a comfortable stay overall.
David
United States of America, December  2024
8.0/10

I had a great stay at this hotel, which is well-suited for both short and longer visits. The rooms are modern and bright, offering lovely views of the city. The staff was friendly and mostly helpful, though I noticed some interesting cultural differences in service. The location was convenient, with many restaurants and stores within walking distance, though it might not be ideal for first-time tourists wanting to be closer to the lake. Overall, it felt like good value for money, especially with the kitchenette amenities available in the rooms.

Rooms
9.0
The rooms were excellent, bright, and modern, with firm beds and good city views, making them comfortable for my stay. The kitchenette was a real bonus, especially since it included a washing machine.
Service
7.0
The staff was generally great and very helpful, but I did notice they tended to serve Chinese males first, which was an interesting cultural aspect.
Location
7.0
While the hotel is a bit far from the main tourist spots, it was very comfortable for business travel, with plenty of restaurants and stores nearby.
Dining
8.0
The dining experience was good, with a great selection available for both Western and Eastern travelers, and the staff went out of their way to help.
Facilities
8.0
The facilities were good, with the addition of the kitchenette providing great flexibility during my stay.
Robin
United States of America, November  2024
9.2/10

I had a pleasant stay at the hotel, which is really well-organized and offers great value for money. The rooms are spacious and well-equipped, perfect for a longer visit. However, the service felt a bit inconsistent and could improve. The location is ideal for business travelers, but it may be less suitable for tourists looking to stay near major attractions.

Rooms
9.0
The rooms were excellent and spacious, fully furnished with a kitchen and everything I needed for my stay.
Service
7.0
The service was generally great, although I noticed some cultural differences in how guests were prioritized.
Location
6.0
The hotel is located within a modern shopping complex, which was convenient for my needs. However, it’s a bit far from West Lake, the main tourist attraction.
Dining
7.0
Dining options were good, with a nice variety of Chinese cuisine, though it seemed a bit focused on local preferences.
Facilities
8.0
Facilities were excellent, and I appreciated the range of options available for guests.
Robert
United States of America, November  2024
6.8/10

I recently stayed at Oakwood in a two-bedroom apartment, and overall, it was a pleasant experience. The space was quite spacious and clean, and I loved having a kitchen and living room. However, I had to deal with some issues regarding the toilet being broken frequently, which was a bit frustrating. The location is great, surrounded by various amenities, but the service fell short at times due to the inexperienced staff. Despite some hiccups, I found it to be a decent value for money.

Rooms
7.0
The two-bedroom apartment was spacious and clean, with a kitchen and living room. However, the toilet had ongoing issues that required frequent maintenance.
Service
6.0
The service was inconsistent; while some staff were courteous, others seemed inexperienced and struggled with basic tasks.
Location
8.0
The hotel is located in a quiet area of Hangzhou, surrounded by a developing business center and shopping options, which I found quite convenient.
Dining
5.0
The dining options were a bit pricey and had limited variety, particularly for breakfast, which could definitely be improved.
Facilities
8.0
The amenities within the apartment were good, with facilities like a Starbucks and Family Mart nearby.
James
United States of America, November  2024
9.0/10

I had a comfortable stay at this hotel, with clean rooms and friendly staff. The location was pretty good, with several restaurants nearby, but it was a bit of a trek to West Lake, the main attraction. The dining options were delicious with a good variety, though the lighting in my room was disappointing. Overall, it's a decent place with reasonable value for money.

Rooms
7.0
The rooms were clean and comfortable, but the lighting was the worst I've experienced during my travels in Asia.
Service
9.0
The service was excellent and very efficient, making my stay enjoyable.
Location
7.0
The hotel is located in the financial district and while it's convenient with several restaurants close by, it's a bit far from West Lake.
Dining
9.0
The dining experience was great, with gorgeous and delicious options available, including a popular breakfast buffet.
Facilities
8.0
The hotel offered modern amenities, but I didn't notice any standout features.
Harry
United States of America, November  2024
8.4/10

I recently stayed at this hotel and was really impressed with its clean and comfortable environment, along with the super friendly staff. The location is also pretty great, close to shops and eateries, though it’s a bit far from the main attractions. The dining options were varied and delicious, but I felt the room service could be improved a bit. Overall, I found it to be a great value for money.

Rooms
9.0
The rooms were spacious and immaculately clean, furnished with everything we needed, including a fully functioning kitchen.
Service
8.0
The staff was very friendly and quite helpful, providing us with useful information during our stay.
Location
7.0
The hotel is located within a modern shopping complex and is close to various restaurants, making it convenient for dining and shopping.
Dining
8.0
I enjoyed the dining experience as it offered a great selection of both Western and Eastern dishes, though it leaned heavily towards Chinese cuisine.
Facilities
8.0
The facilities were good, with everything I needed for a comfortable stay.
Eddie
United States of America, October  2024
7.6/10

During my stay at Oakwood Hangzhou, I found it to be a clean and spacious hotel that offered great amenities. The staff was friendly and willing to assist, which added to the pleasant experience. However, I did find the location a bit far from West Lake, which was a downside. The dining options were decent, but could use more variety for breakfast. Overall, it's a good value for the money if you're looking for comfort and convenience.

Rooms
9.0
The rooms were very large, clean, and well-appointed, complete with a kitchenette and washing machine.
Service
7.0
The service was friendly; however, I did feel a bit abandoned when trying to catch a cab with no help from the doorman.
Location
6.0
While it's close to commercial areas and several cafes, it was a long walk to the lake.
Dining
7.0
The dining options were wonderful in terms of variety, but there could be improvements in breakfast offerings.
Facilities
8.0
Facilities were modern and well-maintained, adding to the comfort of the stay.
Jonathan
United States of America, September  2024
7.0/10

I had a decent experience at the hotel, with clean and spacious rooms, and the staff was generally friendly and helpful. However, the location was a bit far from the main attractions, which made getting around a little inconvenient. The breakfast buffet had a limited variety, mostly geared towards Chinese cuisine, which might not suit everyone's taste. Overall, it offered good value for money, but there are definitely areas for improvement.

Rooms
8.0
The rooms were clean and spacious, although a bit older compared to the north tower. The high ceilings and the lavish sky garden were a nice touch.
Service
8.0
The service was nice and helpful. The staff offered us the hotel vehicle, which was a great convenience.
Location
6.0
The location is a bit far from the Metro station and West Lake, making it a long walk or a short taxi ride, but it's still convenient with cafes and shops nearby.
Dining
5.0
The breakfast buffet was popular but leaned heavily towards Chinese cuisine, which may not cater to everyone's preferences.
Facilities
7.0
The hotel had nice facilities, including on-premises stores like Starbucks and a supermarket, but could use additional amenities.
Clean and spacious rooms
Limited dining options
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21Apr2025Select date
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22Apr2025Select date
Rooms and Guests2 Guests, 1 Room